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Privacy Policy
GETIIT committed to protecting and respecting your privacy.
We believe that trust is the key to any healthy relationship. At GETIIT,
we’re all about healthy. We appreciate that you are trusting us with
information that is important to you, and we want to be transparent about how
we use it.
Here
we describe the privacy practices for our devices, applications, software,
websites, APIs, products, and services. You will learn about the data we
collect, how we use it, the controls we give you over your information, and the
measures we take to keep it safe.
· Your
Rights to Access Your Personal Data
· Analytics
and Advertising Services Provided by Others
INFORMATION WE COLLECT
When
you use our Services, we collect the following types of information.
INFORMATION
YOU PROVIDE US
ACCOUNT INFORMATION
Some information is required to create an account on our Services, such as your
name, email address, password, date of birth, gender, height, weight, and in
some cases your mobile telephone number.
This
is the only information you have to provide to create an account with us. You
may also choose to provide other types of information, such as a profile photo,
biography, country information, and community username.
ADDITIONAL
INFORMATION
To
help improve your experience or enable certain features of the Services, you
may choose to provide us with additional information, like your logs for food,
weight, sleep, water, or female health tracking; an alarm; and messages on
discussion boards or to your friends on the Services.
You
may also connect with friends on the Services or invite friends who have not
yet joined by providing their email addresses, accessing social networking
accounts, or using the contact list on your mobile device. We do not store your
contact list and delete it after it is used for adding contacts as friends.
If
you contact us or participate in a survey, contest, or promotion, we collect
the information you submit such as your name, contact information, and message.
PAYMENT
AND CARD INFORMATION
Some Getiit devices support payments and transactions with third parties. If
you activate this feature, you must provide certain information for
identification and verification, such as your name, credit, debit or other card
number, card expiration date, and CVV code. This information is encrypted and
sent to your card network,
which
upon approval sends back to your device a token, which is a set of random
digits for engaging in transactions without exposing your card number. For your
convenience, we store the last four digits of your card number and your card
issuer’s name and contact information. You can remove the token from your
account using your account settings. We do not store your transaction history.
If
you purchase Getiit merchandise on our website, you provide your payment
information, including your name, credit or debit card number, card expiration
date, CVV code, and billing address. We do not store this payment information.
We store your shipping address to fulfill your order. Note that third-party
payment processors may retain this information in accordance with their own
privacy policies and terms.
INFORMATION
WE RECEIVE FROM YOUR USE OF OUR SERVICES
DEVICE
INFORMATION
Your device collects data to estimate a variety of metrics like the number of
steps you take, your distance traveled, calories burned, weight, heart rate,
sleep stages, active minutes, and location. The data collected varies depending
on which device you use. Learn more about the features of our various
devices and how you can use Mobile Track. When your device syncs with
our applications or software, data recorded on your device is transferred from
your device to our servers.
GEOLOCATION
INFORMATION
The
Services include features that use precise geolocation data, including GPS
signals, device sensors, Wi-Fi access points, and cell
tower
IDs. We collect this type of data if you grant us access to your location. You
can always remove our access using your GETIIT device or mobile device
settings. We may also derive your approximate location from your IP address.
USAGE
INFORMATION
When you access or use our Services, we receive certain usage or network
activity information. This includes information about your interaction with the
Services, for example, when you view or search content, install applications or
software, create or log into your account, pair your device to your account, or
open or interact with an application on your GETIIT device.
We
also collect data about the devices and computers you use to access the
Services, including IP addresses, browser type, language, operating system,
GETIIT or mobile device information (including device and application
identifiers), the referring web page, pages visited, location (depending on the
permissions you have granted us), and cookie information.
INFORMATION
WE RECEIVE FROM THIRD PARTIES
If
you choose to connect your account on our Services to your account on another
service, we may receive information from the other service. For example, if you
connect to Facebook or Google, we may receive information like your name,
profile picture, age range, language, email address, and friend list. You may
also choose to grant us access to your exercise or activity data from another
service. You can stop
sharing
the information from the other service with us by removing our access to that
other service.
We
may partner with third parties, such as employers and insurance companies that
offer GETIIT Services to their employees and customers. In such cases, those
companies may provide us with your name, email address, or similar information
(like a telephone number or subscriber ID) so that we can invite you to
participate or determine your eligibility for particular benefits, such as
discounts or free services.
USE OF INFORMATION
PRIMARY
PURPOSE OF INFORMATION COLLECTED
- Processing your orders
effectively;
- Ensuring that content
from our site is presented to you in the most effective manner for you and
for your computer;
- Notifying you about
changes to our service and policies; and
- Responding to your
customer support inquiries.
MAILINGS
Getiit may periodically contact you using information supplied
to the site. You may opt out of receiving certain communications, such as
newsletters or other e-mails, by clicking on the unsubscribe link at the bottom
of such e-mails or by e-mailing [email protected]
ACCESS TO AND ABILITY TO CORRECT PERSONAL DATA
You have the right to review your personal data held by
Getiit. You also have the right to modify, correct, change or update your
personal information or cause your personal information to be deleted from Getiit
database upon request. All requests to view, change, update, or delete your
personal information may be made via e-mail at [email protected]
PROVIDE
AND MAINTAIN THE SERVICES
Using the information we collect, we are able to deliver the Services
to you and honor our Terms & Conditions contract with you.
For example, we need to use your information to provide you with your GETIIT
dashboard tracking your exercise, activity, and other trends; to enable the
community features of the Services; and to give you customer support.
For
the Services’ community features, we may use your information to help you find
and connect with other users and to allow other users to find and connect with
you. For example, your account contact information allows other users to add
you as a friend. When another user has your email or mobile phone number in
their contact list or in their friend network on a connected service, we show
that user that you are a user of the Services.
IMPROVE,
PERSONALIZE, AND DEVELOP THE SERVICES
We
use the information we collect to improve and personalize the Services and to
develop new ones. For example, we use the information to troubleshoot and
protect against errors; perform data analysis and testing; conduct research and
surveys; and develop new features and Services.
When
you allow us to collect precise location information, we use that information
to provide and improve features of the Services such as recording where a
workout took place or mapping an activity.
We
also use your information to make inferences and show you more relevant
content. Here are some examples:
· Information
like your height, weight, gender, and age allows us to improve the accuracy of
your daily exercise and activity statistics like the number of calories you
burned and the distance you traveled.
· Based
on your sleep data, we may make inferences about your sleeping patterns and
provide you with customized insights to help you improve your sleep.
· We
may personalize exercise and activity goals for you based on the goals you
previously set and your historical exercise or activity data.
COMMUNICATE
WITH YOU
We
use your information when needed to send you Service notifications and respond
to you when you contact us. We also use your information to promote new
features or products that we think you would be interested in. You can control
marketing communications and most Service notifications by using your
notification preferences in account settings or via the “Unsubscribe” link in
an email.
PROMOTE
SAFETY AND SECURITY
We
use the information we collect to promote the safety and security of the
Services, our users, and other parties. For example, we may use the information
to authenticate users, facilitate secure payments, protect against fraud and
abuse, respond to a legal request or claim, conduct audits, and enforce our
terms and policies.
We
use cookies and similar technologies for the purposes described above. For
more information, please read our Cookie Use statement.
HOW INFORMATION IS SHARED
We
never sell the personal information of our users. We do not share your personal
information except in the limited circumstances described below.
WHEN
YOU AGREE OR DIRECT US TO SHARE
You
may direct us to disclose your information to others, such as when you use our
community features like the forums, 7-day leaderboard, and other social tools.
For certain information, we provide you with privacy
preferences in account settings and other tools to control how your
information is visible to other users of the Services. Just remember that if
you choose to participate in a challenge, information like your profile photo,
posted messages, total steps in the challenge, personal statistics, and achievements,
is not governed by your privacy preferences and will be visible to
all other challenge participants.
You
may also direct us to share your information in other ways, for example, when
you give a third-party application access to your account, or give your
employer access to information when you choose to participate in an employee
wellness program. Remember that their use of your information will be governed
by their privacy policies and terms. You can revoke your consent to share with
third-party applications or employee wellness programs using your account
settings.
FOR
EXTERNAL PROCESSING
We
transfer information to our corporate affiliates, service providers, and other
partners who process it for us, based on our instructions, and in compliance
with this policy and any other appropriate confidentiality and security
measures. These partners provide us with services globally, including for
customer support, information technology, payments, sales, marketing, data
analysis, research, and surveys.
FOR
LEGAL REASONS TO PREVENT HARM
We
may preserve or disclose information about you to comply with a law,
regulation, legal process, or governmental request; to assert legal rights or
defend against legal claims; or to prevent, detect, or investigate illegal
activity, fraud, abuse, violations of our terms, or threats to the security of
the Services or the physical safety of any person.
Please
note: Our policy is to notify you of legal process seeking access to your
information, such as search warrants, court orders, or subpoenas, unless we are
prohibited by law from doing so. In cases where a court order specifies a
non-disclosure period, we provide delayed notice after the expiration of the
non-disclosure period. Exceptions to our notice policy include exigent or
counterproductive circumstances, for example, when there is an emergency
involving a danger of death or serious physical injury to a person.
We
may share non-personal information that is aggregated or De-identified so that
it cannot reasonably be used to identify an individual. We may disclose such
information publicly and to third parties, for example, in public reports about
exercise and activity, to partners under agreement with us, or as part of the
community benchmarking information we provide to users of our subscription
services.
If
we are involved in a merger, acquisition, or sale of assets, we will continue
to take measures to protect the confidentiality of personal information and
give affected users notice before transferring any personal information to a
new entity.
YOUR RIGHTS TO ACCESS YOUR PERSONAL DATA
We
give you account settings and tools to access and control your
personal data, as described below, regardless of where you live. If you
live
in certain jurisdictions, you may have legal rights with respect to your
information, which your account settings and tools allow you to
exercise, as outlined below.
Accessing
and Exporting Data. By logging into your account, you can access much of
your personal information, including your dashboard with your daily exercise
and activity statistics. Using your account settings, you can also
download information in a commonly used file format, including data about your
activities, body, foods, and sleep.
Editing
and Deleting Data. By logging into your account and using
your account settings, you can change and delete your personal
information. For instance, you can edit or delete the profile data you provide
and delete your account if you wish.
If
you choose to delete your account, please note that while most of your
information will be deleted within 30 days, it may take up to 90 days to delete
all of your information, like the data recorded by your Getiit device and other
data stored in our backup systems. This is due to the size and complexity of
the systems we use to store data. We may also preserve data for legal reasons
or to prevent harm, including as described in the How Information Is
Shared section.
Objecting to Data Use. We give you account settings and tools to control
our data use. For example, through your privacy settings, you can
limit how your information is visible to other users of the Services; using
your privacy settings, you can limit the notifications you receive
from us; and under your application settings, you can revoke the
access of third-party applications that you previously connected to your
Getiit account. You can also use the Getiit application to unpair your device
from your account at any time.
DATA RETENTION
We
keep your account information, like your name, email address, and password, for
as long as your account is in existence because we need it to operate your
account. In some cases, when you give us information for a feature of the
Services, we delete the data after it is no longer needed for the feature. For
instance, when you provide your contact list for finding friends on the
Services, we delete the list after it is used for adding contacts as friends.
We keep other information, like your exercise or activity data, until you use
your account settings or tools to delete the data or your
account because we use this data to provide you with your personal statistics
and other aspects of the Services. We also keep information about you and your
use of the Services for as long as necessary for our legitimate business
interests, for legal reasons, and to prevent harm, including as described in
the How We Use Information and How Information Is
Shared sections.
ANALYTICS AND ADVERTISING SERVICES PROVIDED BY OTHERS
We
work with partners who provide us with analytics and advertising services. This
includes helping us understand how users interact with the Services, serving
advertisements on our behalf across the internet, and measuring the
performance of those advertisements. These companies may use cookies and
similar technologies to collect information about your interactions with the
Services and other websites and applications. To learn more and about your
privacy choices, please read our Cookie Use statement.
OUR POLICIES FOR CHILDREN
Getiit
is designed for those 13 years of age or older. Getiit does not knowingly
collect information from anyone under the age of 13. At the time of
registration you will be asked for your year of birth. Except for
collecting payment information in connection with purchases, Getiit does not
knowingly obtain or store any Sensitive Consumer Information, such as
government Issued identifiers; insurance plan numbers; financial account
numbers; information that describes the precise real-time geographic location
of an individual; or precise information related to health or medical
conditions. If we are made aware that we have received information from
anyone under the age of 13 or Sensitive Consumer Information in violation of
this Privacy Policy, we will use reasonable efforts to locate and remove that
information from our records.
INFORMATION SECURITY
We
have implemented reasonable measures to protect the information we collect and
store, taking into consideration the types of risks we face and the reasonable
protections available to us. The user data is stored in password protected and
encrypted locations that can only be
accessed
by authorized employees who have signed non-disclosure agreements and whose ID
is associated with each individual database access. No third party will ever
have access to these databases. The databases are located in the Pakistan.
However, no method protecting information is 100% secure, and we cannot
guarantee its absolute security.
CHANGES TO THIS POLICY
We
will notify you before we make material changes to this policy and give you an
opportunity to review the revised policy before deciding if you would like to
continue to use the Services. You can review previous versions of the policy in
our archive.
QUESTIONS
If
you have questions about this policy, or need help exercising your privacy
rights, please contact our Data Protection Officer at [email protected].
If
you live in the Karachi, you may also contact us at:
GETIIT
Office#
B373, Sector 11-A, North Karachi,
District
Central,
75850,
Karachi,
Pakistan
If
you reside elsewhere, you may contact us at:
GETIIT.
(+92) 312 024 6905
[email protected]